Regional Construction Manager - NV - Las Vegas
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Regional Construction Manager
NV - Las Vegas

KB Home, a Fortune 1000 NYSE company and one of America's premier homebuilders, has an immediate employment opportunity available. The Company operates in 10 states across the nation from California to Florida.

KB Home is one of the largest and most recognized homebuilding companies in the United States. Since its founding in 1957, the company has built more than half a million quality homes. KB Home's unique homebuilding approach lets each buyer customize their new home from lot location to floor plan and design features. As a leader in utilizing state-of-the-art sustainable building practices, all KB homes are highly energy efficient and meet strict ENERGY STAR® guidelines. This helps to lower monthly utility costs for homeowners, which the company demonstrates with its proprietary KB Home Energy Performance Guide® (EPG®). KB Home has been named an ENERGY STAR Partner of the Year Sustained Excellence Award winner for five straight years and a WaterSense© Partner of the Year for four consecutive years.

JOB SUMMARY: Responsible for management of the construction and/or customer service teams for multiple communities, complex/high volume operations within an established or start-up division.  Oversee construction and/or customer service processes while maximizing profits and maintaining excellence through the KBnxt business model. Ensure quality assurance and customer satisfaction are maintained throughout the construction process.  Additional responsibilities include recruiting, training, retaining and developing both construction and customer service employees

Performance Management:
-Recruit, staff, train and retain construction and customer service staff through proper coaching and performance management on relevant non-negotiables and scorecards.  Identify performance gaps and offer solutions to narrow the gap.
-Ensure all required training is complete, performance reviews are conducted and bench players are placed on active Development Plans.
-Point person/liaison to field staff and division management.
-Ensure community milestones and unit deliveries are achieved as projected

Construction/Cycle Time/Home Readiness:
-Plan and direct KB staff and trade partners in the construction and completion of quality residential homes with strong commitment to executing the KBnxt business model and 100% Complete/100% Satisfied program.
- Responsible for milestone report (slab to frame, frame to mechanical, drywall to cabinet and cabinet to final).
-Ensure consistent application of “Even Flow”, homes completed per schedule (daily starts, closings and monthly deliveries).
-Schedule and monitor trade partners during the entire construction process from start to closing. Informs and trains trade partners regarding company policies and procedures, including safety and OSHA compliance.
-Approve trade partner’s purchase orders and invoices for assigned homes, while ensuring completion of work in a quality and timely manner. Maintains trade partner scorecards on performance and submits to purchasing.
-Monitor subdivision cleanliness and hold trade partners responsible for daily clean-up.
-Interact with Architecture, Engineering, Studio, Purchasing and DUP and consider their input/deadlines during the process to ensure timely quality construction.

Customer Service:
-Continually strive for superior JD Power/CSI ranking in specific market.
-Responsible for executing all home deliveries 100% complete and signed off by COE by the homebuyer.
-Monitor and resolve customer or construction concerns to facilitate smooth final closing process.
-Deliver Pre-Construction and Pre-Drywall orientations with buyers to reinforce contact with buyer throughout the construction process.
-Deliver a consistent and effective homeowner orientation to ensure the buyer experiences a positive transition to their new home.
-Participate in Community Teams, and take ownership of construction and customer service matters/issues. 
-Works directly with the salesforce with an emphasis in teamwork and customer satisfaction.
Safety & Quality Standards
-Maintain a safe work site by implementing good housekeeping regulations and safety requirements, enforcing safe work habits and observing OSHA and any state-level agencies’ regulations.
-Facilitate weekly safety meetings with staff and trade partners.
-Ensure Quality Checkpoints are completed and provides daily status updates on the construction progress on each unit.
-Manage the installation and maintenance of SWPPP for the construction site.
External Partnerships (trade partners, municipalities, building officials)
-Ensures the community is working with NHQ certified trade partners.
-Drives the permit and inspection sign-off process on a timely basis.
-Responsible for inspection process in assigned homes and interacts with VA, FHA, City, County, State and Conventional inspectors involved in the homebuilding process.

EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:

Education/Certifications/Licenses  
- High school degree or equivalent required
- Associates or Bachelors degree preferred
- Construction Management vocational degree or certificate preferred


Experience
- 6-8 years of construction  experience in homebuilding or related real estate industry
- 4+ years of customer service experience in homebuilding or related real estate industry


Knowledge, Skills & Abilities
- Strong experience in delivering high quality customer service programs. JD P experience a plus!
- Demonstrated leadership capabilities including motivating teams, employee development, and being results oriented
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Action oriented, with the drive to push projects and tasks to successful closure
- Proven ability of being customer centric by seeking solutions from the customer’s perspective
- Strong verbal & written communciatin, with the ability to take complex concepts and communicate accurately and persuasively
- Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
- Makes quick and accurate decisions based heavily on facts, data and/or metrics
- Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook. 


Work Requirements
- Work full-time schedule with flexibility for overtime when necessary
- Local travel required within designated region
- Conduct business in a professional and ethical manner to potential buyers, trade partners, external officials, and coworkers to reinforce goodwill and profitability for the company

 



Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!

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