About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STARŪ certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.
JOB SUMMARY: The Systems Administrator provides 1st and 2nd level on-site support for daily computer operations in the divisions including the main office, studio and outlying sales offices. Maintains the continuity of computer system services for computer users by providing technical expertise, assistance and project coordination necessary to install computer software products, modify/repair hardware and resolve technical problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Provides technical support by performing installation, repair, and preventative maintenance of computers, tablets and other related software/hardware.
- Maintain office LAN systems.
- Complete preventative maintenance upgrades and repairs of computers, servers, and network equipment. and monitor daily backups.
- Perform Active Directory computer and user object administration.
- Perform Intune computer administration.
- Coordinator software installations and upgrades with KBHIT management.
- Maintain an accurate inventory of Computer and Network assets,
- Troubleshoots software and hardware failures and identifies network problems when related to personal desktop and laptop computers.
- Evaluate and recommend appropriate software and hardware solutions to KBHIT management based on field findings and best practices.
- Resolves issues reported by the Help Desk and/or end users.
- Performs necessary computer requirements for opening, relocating and closing communities in the field.
- Order, install and maintain Broadband connectivity.
- Install and manage network printers, print servers, and print queues.
- Organize and direct installation of new equipment.
- Coordinates warranty repair and other on-site service calls with outside vendors. Monitors success of tape backups, performs daily tape switching and provides offsite storage of tapes.
- Assists users with any computer related and/or other electronic equipment issues, e.g., cellular phones, copiers, postage meters, scanners, etc.
- Evaluates and communicated assigned division's equipment purchasing needs and communicates; Work with KBHIT management to create PC purchasing requirements and budget.
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses - High school degree or equivalent required
- Associates or Bachelors degree preferred
- Professional technical certification (i.e., MCSE, MCSA) is a plus
Experience - Minimum 2 years of related work experience, preferably in a multisite environment.
Knowledge, Skills & Abilities - Detailed knowledge of computer system concepts and principles, including computer hardware, software, and network and server technologies
- High level of technical competency, and ability to learn and adapt to KBHIT and business-related processes
- Includes high level of technical competency with networking, servers, and Microsoft technologies (Active Directory, Azure Windows Server, Windows 10, Windows 11, Microsoft 365)
- Basic understanding of IP networks and network printing and SharePoint online to assist end users
- Ability to work independently while supporting technical needs of end-users; Extensive experience supporting users at remotes sites and work from home is required
- Exceptional organizational skills
- Ability to work in a fast-paced environment and prioritize while managing multiple simultaneous projects
- Have a strong customer focus and be results driven
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Strong verbal & written communication, and excellent listening skills
- Proficient in Microsoft applications including Word, Excel, PowerPoint and Outlook
- Basic Understanding of SharePoint Online
- Ability to assist with basic user requests
Work Requirements - Work 8-hour days with flexibility for overtime when necessary
- Ability to lift and carry objects up to 50 lbs
- Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
- This position is located onsite in Centennial, Colorado (#LI-onsite) or other identified division office based on job opening/location
- Travel to assigned division's communities, offsite locations, remote offices, meeting facilities, etc. required, reliable transportation to these assigned locations is required
COMPENSATION AND BENEFITS: - Base Salary: The expected base salary range for this position is $75,000-85,000
- Bonus: This position is eligible for an annual discretionary bonus
- Benefits: Employee benefits available for this position include health care (medical, dental and vision) benefits, a 401(k) employee savings plan with Company match, vacation pay, paid sick days, and a monthly mobile phone stipend
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home! |
