About KB Home KB Home is one of the largest and most recognized homebuilders in the United States and has built over 650,000 quality homes in our more than 60-year history. Today, KB Home operates in 45 markets from coast to coast. What sets KB Home apart is the exceptional personalization we offer our homebuyers from those buying their first home to experienced buyers allowing them to make their home uniquely their own, at a price that fits their budget. As the leader in energy-efficient homebuilding, KB Home was the first builder to make every home it builds ENERGY STAR� certified, a standard of energy performance achieved by fewer than 10% of new homes in America, and has built more ENERGY STAR certified homes than any other builder. An energy-efficient KB home helps lower the cost of ownership and is designed to be healthier, more comfortable and better for the environment than new homes without certification. We build strong, personal relationships with our customers so they have a real partner in the homebuying process. As a result, we have the distinction of being the #1 customer-ranked national homebuilder in third-party buyer satisfaction surveys. Build your career with KB Home. Learn more.
JOB SUMMARY: Works under general supervision to coordinate projects to ensure homebuilding process is completed in a prompt, effective, and professional manner according to the KBnxt business model. Provides support to all field personnel on various construction projects involving: Build Schedules, Starts, Safety, Survey Tracking, Orientations, Management Reports/Letters, Invoicing, Trailers/Storage Units, Security, Uniforms/Supplies, and all other duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES: - Create New Starts packages, inclusive of all necessary information to required by the field personnel to build each KB Home. Enter all electronic data into internal systems including Web Mylar and HB1.
- Process weekly Survey Tracking Reports (multiple) which include Pre-Close / COE / 30 Day / 11 Mth Surveys. Data entry / formatting required on multiple Excel spreadsheets which is then provided to Management and field personnel. Provide follow up on requests for Survey contact changes as needed
- Daily data entry in Mylar / HB1 for all new scheduled Buyer orientations, including Community Team Walks. Daily data entry for all completed Building Finals, Community Team walks, KB Quality checkpoint documents, and Buyer orientations in Mylar / HB1
- Provide internal support for all construction related invoicing including all related support times to achieve thorough and itmely payment to all vendors and franchise utility providers
- Order First Aid Kits, Hard Hats, Fire Extinguishers, Safety Walls to ensure that field has all necessary and current up to date supplies. Order supplies for field such as uniforms, booties, tape, ID signs, misc items, etc and distribute as needed. Process invoices as needed, Order and track Trailers, Storage Containers, copy machines, and all other site set up needs including model home security start up. Order overall site Security (cameras or manned patrol) as needed. Process corresponding invoices as needed
- Process Weekly Utility Shut Off reports to ensure that new Homeowners are transferring their utility services and that KB Home is still not paying their bills, Provide an internal Divisional audit verifying compliance with required KB standards regarding QCP, CTW, Energy Star, FSO, and exception tracking and closeout within internal systems
- Support Customer Service Department as needed and All other duties as needed
EDUCATION/EXPERIENCE/MINIMUM REQUIREMENTS:
Education/Certifications/Licenses - High school degree or equivalent required
- Associates degree preferred
Experience - Prior office experience preferred, including strong computer usage and typing
- Homebuilding construction or customer service experience preferred
Knowledge, Skills & Abilities - Exceptional organizational capability, including the ability to multi-task
- Strong people skills, including the capability to handle various personalities and develop professional relationships
- Action oriented, with the drive to complete projects and tasks to successful closure
- Proven ability of being customer centric by seeking solutions from the customer’s perspective
- Strong verbal & written communication
- Strong ability to work within a team-setting, inclusive of other’s ideas, and a willingness to cooperate
- Proficient in Microsoft applications, including Word, Excel, Powerpoint and Outlook.
Work Requirements - Work 8-hour days with flexibility for overtime when necessary
- Conduct business in a professional and ethical manner to potential buyers, trade partners, and coworkers to reinforce goodwill and profitability for the company
- The position is located in the KB Home Seattle division office at 320 120th Avenue NE, Suite 202, Bellevue, WA. #LI-onsite
COMPENSATION AND BENEFITS: - Base Salary: The expected base salary range for this position is $55,000 -60,000 per year depending on experience, paid semi-monthly
- Bonus: This position is eligible for a year-end bonus
- Benefits include:
- Medical, Dental and Vision
- 401K Plan with Company match (vesting percentage based on years of service)
- Paid Time Off – vacation (10-20 days per calendar year based on years of service), sick leave, bereavement leave (3-5 days), jury duty (up to 5 days), and paid holidays (11 total per year)
- Life Insurance, business travel accident, optional insurance (paid by employee) for disability, supplemental life, AD&D, and critical illness
- Monthly mobile phone stipend
- Optional Flexible Spending Accounts for healthcare and dependent care
Find out why KB Home is attracting and retaining the best employees! If you are interested and qualified, please apply now. KB Home provides above average compensation packages and earnings potential, full benefits, an outstanding 401K matching program, bonus plans and amazing promotional opportunities. KB Home is an equal opportunity employer committed to hiring a diverse work team. Diversity is important to KB Home!
KB Home and its affiliates do not accept unsolicited resumes from individual recruiters or third party recruiting agencies (collectively, "Recruiters") in response to job postings. If Recruiters nevertheless submit one or more unsolicited resumes to any employee at KB Home or its affiliates without a valid written agreement in place for recruiting services, such resumes will be deemed the sole property of KB Home and its affiliates. No fee will be owing or paid to Recruiters who submit unsolicited candidate resumes, in the event any such candidate is hired by KB Home or its affiliates as a result of the submittal, without a valid written agreement between the Recruiter and KB Home. |
